Support From Application Review Through to After-Sales Service
Ajay Industrial Shredders is a focused Double Shaft Shredder manufacturer. Support begins with material and application review and continues through machine selection, engineering, manufacturing, installation and service communication.
Support That Follows the Machine
Because we design and build the machines ourselves, support is not a separate function bolted onto a sale. The people who engineered your configuration are the people who answer when something needs attention, and the drawings for your machine stay with us.
What we do not do is publish a guaranteed response time. Site support depends on real conditions, and a promise made on a web page is worth less than an honest answer when you call.
Image required: Installation and commissioning at a customer site.
What We Cover, Stage by Stage
Application and Material Review
Every enquiry starts with the material. We ask what it is, what form it arrives in, how large the biggest pieces are and whether hard contaminants are likely. Photographs, a short video or a sample description are far more useful than a general material name.
Equipment Selection and Engineering
Once the material and the working pattern are clear, we identify a duty category and a starting model, then engineer the configuration around it, subject to material review.
Technical Drawing and Configuration Coordination
Layout, infeed and discharge arrangements, conveyor heights, control positions and interface points with your existing equipment are settled on drawing. Fabrication starts after the drawing is approved.
Installation and Commissioning
We coordinate positioning, installation and commissioning at your site. Civil work, power supply and any site preparation on your side are identified in advance.
Operator Guidance
At handover we take your operators through running the machine, feeding practice, what should never enter the cutting zone, routine checks and how to recognise the early signs of a problem.
Preventive Maintenance
We set out the routine inspection and service pattern for your configuration, including what to check and what wears. Abrasive materials such as FRP and contaminated MSW shorten those intervals.
Breakdown and Technical Support
Tell us the model, what the machine was doing, what changed and when it started. Photographs or a short video usually shorten the diagnosis. We work through it by phone or WhatsApp first, and arrange site attendance where that is what the situation needs.
Spare Parts and Wear Components
Because we hold the drawings for the machines we build, spare and wear components are supplied against your specific configuration rather than a generic part list. Quote your model and serial number when ordering.
AMC and Scheduled Service Plans
Annual maintenance and scheduled service arrangements are available and are agreed in a written service scope for your machine and site. Coverage, visit frequency and inclusions are set out in that document.
Major Repair and Bengaluru Service-Centre Support
Larger repairs, cutter service and rebuild work can be carried out at our Bengaluru base where that is more practical than working on site.
What Site Support Depends On
We do not promise a guaranteed response time, because the honest answer depends on circumstances we cannot commit to in advance.
How to Reach the Right Person
Use the address that matches your question. For a machine that is down, call or WhatsApp first and have the model and serial number ready.
Phone and WhatsApp
+91 9480934667 ยท Chat on WhatsApp
General enquiries
info@ajayindustrialshredders.com
Sales enquiries
sales@ajayindustrialshredders.com
Service enquiries
services@ajayindustrialshredders.com
Need Service, Spare Parts or a New Machine?
Send the model and serial number for service enquiries, or the material details for a new machine. We will take it from there.